Job Description of AR follow-up: -
· Responsible for processing and posting of non-payment EOBs or Denials posting and handling.
· Responsible for identifying the detailed reasons and their solutions.
· Claim resubmissions.
· Calls to insurance companies to check the status of outstanding claims/in process claims and taking appropriate actions.
· Coordination with the onshore team for any question or concern raised by Payment
posters.
*Should be familiar with Insurance calling and US healthcare terminology like, Copy, Co-insurance, deductible, payment/denial posting codes etc.
